Last updated: February 2025
These Terms of Service ("Terms") govern your use of the services provided by ProspIntel ("we," "us," "our"), operated at 405 E Laburnum Ave Ste 3, Richmond, VA 23222. By purchasing or using our services, you agree to be bound by these Terms.
ProspIntel provides done-for-you setup of Claude AI Projects for sales intelligence purposes. Our services include:
To receive our services, you must have an active Claude Pro or Claude Team subscription. We do not provide Claude subscriptions. You are responsible for maintaining your own Claude account and any associated costs.
Payment is due in full before work begins, unless otherwise agreed in writing. The fee is a one-time project fee and does not include any recurring charges from us. Payment details will be provided upon confirmation of your project.
We offer a satisfaction guarantee. If, after the walkthrough call, you are not satisfied that the delivered projects will meaningfully improve your prospecting workflow, you may request a full refund. To qualify for a refund, you must notify us within 7 days of the walkthrough call. Refund requests should be sent to adithyai@prospintel.com. If a refund is issued, you retain ownership of all knowledge base documents delivered to you.
Upon full payment, you own all knowledge base documents, system prompts, and project configurations created for you. You are free to modify, extend, or repurpose these materials for your own business use. We retain the right to use generalized methodologies, frameworks, and non-client-specific techniques in future projects for other clients.
We treat all information shared during the kickoff call and project process as confidential. We will not share your business details, ICP criteria, competitive strategies, or any proprietary information with third parties. We may reference the general nature of our work (e.g., "we built sales intelligence tools for a SaaS company") for marketing purposes, but will not disclose your identity or specific details without your written consent.
Our services involve configuring AI tools based on information you provide. We do not guarantee specific business outcomes, revenue increases, or pipeline results. The effectiveness of the tools depends on factors including the accuracy of information you provide, your use of the tools, and the inherent capabilities and limitations of Claude AI. Claude is a product of Anthropic, and we are not affiliated with Anthropic.
To the maximum extent permitted by law, our total liability for any claims arising from our services shall not exceed the amount you paid for the services. We are not liable for indirect, incidental, or consequential damages.
We reserve the right to update these Terms. Changes will be posted on this page with an updated date. Your continued use of our services after changes are posted constitutes acceptance of the updated Terms.
If you have questions about these Terms, contact us at:
ProspIntel
405 E Laburnum Ave Ste 3
Richmond, VA 23222
Email: adithyai@prospintel.com
Phone: (540) 529-4319